Customer Service Officer
Responsibilities
- The primary role is to serve our salespersons or clients at the customer service counter or reception counter.
- Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, handle office equipment (nets/credit card machine, copier machines and computer terminals at the free seating area).
- Data entry using our in-house systems (REMSPlus2, Admin module, e-submission) and using external systems (IRAS, HDB, CEA).
- Manage walk-ins, emails and telephone enquiries.
- Frank mail and deposit at SingPost.
- Collect and distribute mail.
- Open and close the office, meeting rooms and training rooms.
- Perform any other adhoc duties as and when assigned.
Requirements
- GCE O Level and above.
- Preferably someone who has work experience in customer service duties.
- Excellent phone etiquette and possess good communication skills.
- Ability to multitask and handle high volume of customers efficiently.
- Computer literate in Microsoft Office.
- Preference will be given to candidates who are available immediately or within short notice.
Benefits
- Conducive Work Environment
- Opportunities for Growth and Progression
- Annual Leave up to 21 days
- Festive Leave up to 3 days
- Work From Home Leave up to 24 days (if applicable, based on the job nature)
- Birthday Leave and Voucher
- Medical and Insurance Benefit
- Dress Code : Smart Casual
Other Information
Working Location : Toa Payoh
Five (5) day work week, Mondays to Fridays : 8.30am to 5.30pm, 9.00am to 6.00pm, or 9.30am to 6.30pm (With 1 Hour Break)
Please Apply Now
Email your resume to hr@propnex.com OR click APPLY NOW button.
We regret that only shortlisted applicants will be notified.
